Privacy Policy

Last Updated: 20 February 2026

The Biotech Import Portal ("Portal"), operated under the aegis of the Department of Biotechnology (DBT), Ministry of Science and Technology, Government of India, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Portal.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Registration Data: Name, email address, organisation name, and contact details provided during account registration.
• Login Credentials: Username and encrypted password for account authentication.
• Query and Communication Data: Information you submit through contact forms, queries, or feedback on the Portal.

b) Usage Information

• Activity Logs: Pages visited, searches performed, data accessed, and features used on the Portal.
• Technical Data: IP address, browser type, operating system, device information, and access timestamps.
• Cookies: Session cookies for maintaining your login state and preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

• Portal Access: To authenticate users and provide access to Portal features and data.
• Service Improvement: To analyse usage patterns and improve the Portal's functionality and user experience.
• Communication: To respond to your queries, provide support, and send important notifications about the Portal.
• Security: To monitor and protect against unauthorized access, misuse, or security threats.
• Analytics: To generate aggregate statistics about Portal usage for research and reporting purposes (data is anonymised).
• Legal Compliance: To comply with applicable laws, regulations, and government directives.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Government Authorities: When required by law, regulation, or government directive, or in response to valid legal requests.
• Service Partners: With our knowledge partner (ABLE) and implementation partner (Knobly Consulting) to the extent necessary for Portal operation and maintenance.
• Aggregate Data: We may share anonymised, aggregate data for research or statistical purposes that cannot identify individual users.

4. Data Storage and Security

• Your personal data is stored on secure servers within India.
• We implement appropriate technical and organisational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
• Passwords are stored in encrypted form and are not accessible to Portal administrators.
• While we strive to protect your personal information, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

The Portal uses session cookies to:

• Maintain your login session while you use the Portal.
• Remember your preferences and settings.
• Ensure the proper functioning of Portal features.

You can configure your browser to reject cookies, but this may affect your ability to use certain features of the Portal.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to delete your account, please contact us. We may retain certain data as required by law or for legitimate operational purposes such as audit and record-keeping.

7. Your Rights

Subject to applicable laws, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Objection: Object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us through the Portal's contact section.

8. Third-Party Links

The Portal may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any external website you visit.

9. Children's Privacy

The Portal is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, as applicable. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us through the Portal's contact section or write to:

Department of Biotechnology
Ministry of Science and Technology
Government of India